ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES

Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK, Germany and France!

With more than 200 team members and 2.5k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 100+ destinations all over the globe.

We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.

Our Digital Product team, self-branded the Monkeys, is growing!

About the role

ROLE: Senior Digital Product Manager

LOCATION: Full Remote, max 2 hours +/- CET; We're looking for someone who can make it to our HQ within a max 3-hour flight from Milan and is willing to come over occasionally (once a quarter) to meet the team and stakeholders. (WE WILL REJECT ALL CANDIDATES THAT DO NOT FIT THESE REQUIREMENTS)

SALARY RANGE: 46k-60k + 10% OF BONUS + 8€ MEAL VOUCHERS 

TRAINING BUDGET: for professional development (conferences, courses, meetups)

We are looking for an experienced Senior Digital Product Manager who will work closely with our business owners and the rest of the Monkeys team (other Product Managers, Data & Developers) to deliver digital products.

As a Product Manager, you will work at the intersection of scalability of our business model, payments and development, as well as have a competitive understanding of complex tour operator processes, which are keys for scalability of the business, to facilitate the creation of successful new features.

What you’ll do:

• Own the vision and overall development roadmap for your product line(s)
  
• Manage a product roadmap for a set of features from inception through implementation; collect requirements, craft the user experience, and drive execution
  
• Work with business leaders to help shape and drive business cases for product features
  
• Represent the business owner and end-customer within the development team: translate vision and strategy into inputs and product features that will be in the hands of key stakeholders and potentially thousands of users (including writing product requirements and specs, user stories, acceptance criteria, user flows, and wireframes)
  
• Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk? How do we measure success?
  
• Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  
• Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we do adds value to the business and continues to delight our users
  
• Work with the rest of the Monkeys team to scope and size development efforts and partner with the business owners to manage tradeoffs and drive prioritization
  
• Maintain and prioritize the product backlog
  
• Serve as the main point-of-contact and overall lead on all assigned projects, with ownership of project meetings, documentation, tracking, and cross-team communication
  
• Inward Facing: Lead integration projects, providing data access for internal teams (images, geolocation, etc.).
  
• Outward Facing: Manage payment methods and refund systems, ensuring user-friendly experiences.
  

What you’ll bring to the table:

• Experience in a product management role
• Technical background with solid knowledge of software development and web technologies
• Hands-on experience across all stages of the product life cycle
• Experience working with cross-functional teams
• Excellent project management, scheduling & prioritisation skills
• Great communication skills

A perfect candidate has:

• An innovative and detail-oriented approach to problem-solving
• A super lean and practical approach
• The instinct to get on a whiteboard and explain your thinking, and fast to document that thinking into expected use cases and user behaviors
• Exceptional ability to grasp, manage, and articulate complex systems
• Experience connecting innovative solutions to real-world, user problems with the actual business needs of a rapidly scaling organization
• Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers
• Previous technical experience is a plus
• Previous experience in payments, invoicing, accounting processes is a plus
• A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
• No ego on the job: you’re focused only on doing what is right for the customer, the user, and the company

You’ll work primarily on:

Technical and operational scalability of our business model and operations (ERP / Payments / CRM / Integrations). All it concerns with payments (invoices, accounting, consumer payments, refunds, …)

Platform integrations and dependencies with:

• Bookings platform. Platform to manage our current and future booking processes.

• Coordinator platform. Enable international scalability and new core functionalities such as tour/coordinator matching and on-tour and post-tour processes management.

• Public website and CMS. Our public website, content and layout management system, constantly evolved to fit all the Product and Marketing needs and stay ahead of the competitors.

• Partner portal. A platform for partners and suppliers, currently at early stages of development, needed to unlock marketplace potential.

We have a lot of projects in pipeline in the wider Product Team, including:

• One Global Platform
• Community Platform
• MarTech
• AI ChatBots
• Mobile app for WeRoaders (our customers)

Digital Product (Tech + Design) at WeRoad

At WeRoad Tech is not just “tech.” It’s a multidisciplinary team of Product Designers, Full Stack Designers, Engineers, and Developers that together designs, executes and optimizes the WeRoad digital experience.

There's no such thing as an "ordinary" day at WeRoad. We are constantly sharing and testing new things and work on a lot of different projects, each with their own complexities. We build our solutions in-house, which means we offer a complex architecture and a variety of different tasks to work on.

We are big fans of working together as a team to figure out who will work on what, which means you’ll have more control over how you work.

What we can offer:

In addition to sponsoring on-the-job training to make sure you have time to keep up with new trends and technologies, we offer a number of great benefits in a great startup work environment:

• A free WeRoad trip every year to the destination of your choice. You didn't think we'd leave you hanging, did we? Become one of our Travel Coordinators and you could go abroad even more often.
• Option to work in one of our European offices. WeRoad offices are based in the beating heart of Milan, Madrid, London, Chiasso, Paris and Berlin, and you’ll have the chance to frequently tour around them to meet all our WeRoad people. Or alternatively, if you are based in one of these cities, come to our office as often as you wish. Take a virtual tour at C30, our HQ, Milan
  
• Unlimited Holiday. You are the master of your own time. We have an unlimited holiday policy and encourage each employee to be their own entrepreneur. We also have a tradition that everyone takes at least a half-day off on their birthday.
  
• Fun! We schedule regular team-building events throughout the year and provide plenty of opportunities to meet our Travel Coordinators and WeRoaders.
• Best-in-class benefits. We have a work from home policy, offer a half-day off on your birthday, and give a bonus to newlyweds and new parents!
• A memorable onboarding experience. You'll have the chance to do the onboarding at our HQ in Milan, our very own coworking space called "C30" which embodies our company culture. There you'll find an open space layout, a fully equipped kitchen, an area for relaxing, table football, a company library, and a Tibetan bridge (yes.. we’re serious!).
• Opportunities to learn and grow your network. Join our training program and of our holding company, OneDay. Participate in the numerous meetups and events we host at C30 or online, to share knowledge with other people in the industry.

Ready to apply?

The selection process will consist of:

• Introductory call with P&C + Tech Case
• Review tech case and technical interview with Head of Product and/or some peers
• Peers interview

WeRoad is an equal opportunity: we consider for employment all applicants, regardless of their race, religion, color, ancestry, national origin, sex, sexual orientation, gender, gender identity, age, family status, political affiliation, disability, and any other legally protected characteristic.

Statistically speaking, women are less likely to apply for roles where they don't fit the job description perfectly. DON'T TRY AND BE PERFECT but just go for it and send us your application regardless.