Sales & Customer Care Assistant - Internship
ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES
Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, the UK and now also...in Germany and France!
We are a community of travelers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 100+ destinations all over the globe.
We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.
ABOUT THE ROLE
JOB TITLE: Sales & Customer Care Assistant
LOCATION: Milan, HQ
TYPE OF CONTRACT: Paid Internship
START DATE: May 2024
Meet your team: Sales
What you'll do:
- Sales, sales, sales : first and foremost, you’re primary task is hunting and converting leads through any means possible;
- You’ll be the point of contact for our WeRoaders and will be in contact with them through all major Sales channels (Facebook, Instagram, Zendesk, Whatsapp, phone, and more)
- You’ll expire our WeRoaders leveraging our product portfolio and the value of the WeRoad Experience
- You’ll keep the sales process organized by maintaining and updating an efficient sales pipeline and record of interaction with customers;
- You’ll be an expert on all of our adventures, able to give tailored advice to customers who are looking for support in finding and ultimately booking the perfect tour.
What we’re looking for:
Students with the possibility to do a curricular internship (must have)
You are an Italian native or speak the language at a mother-tongue level
You are sociable and thrive in a fast-paced, dynamic work environment;
If you have experience in sales and/or customer care, it will be considered a plus;
You have a hunger for sales/leads hunting;
You are good in Google Sheet;
You are highly enthusiastic: an all-star motivator and communicator, able to transmit your energy and personality into your online, written, and face-to-face interactions;
You are ambitious: you love having a target to reach and exceed and are self-motivated to achieve results;
You love traveling, learning, and meeting new people - i.e. you have the WeRoad spirit!
You are currently based in Milan or willing to move.
You will love working at WeRoad if:
You are ambitious and want in at the ground floor of a movement set to become huge;
You love to travel and want to work with young, smart, and fun people who love it too;
You prefer challenge and adventure over daily routine and enjoy a fast-paced, dynamic work environment;
You are an entrepreneur at heart and aren't afraid to step outside your comfort zone in order to achieve;
You are a self-starter ready to take on a lot of responsibility, right from the start;
You welcome feedback and see mistakes as stepping stones to success;
You want to grow faster than you thought possible, as a person and as a professional.
What we can offer:
6 Months internship. This role is meant to cover our WeRoad peak but we’re a fast-growing company and we can ensure that talented people will find always an opportunity in WeRoad
A great workspace. WeRoad offices are based in the beating heart of Milan and a memorable onboarding experience in our HQ base the C30
Opportunities to learn and grow your network. Join the training program of our holding company, OneDay. Participate in the numerous meetups and events we host at C30 or online, to share knowledge with other people in the industry;
Best-in-class benefits. We have a work from home policy, unlimited holidays (yes UNLIMITED!) and give a bonus to newlyweds and new parents!
Fun! We schedule regular team-building events throughout the year and provide plenty of opportunities to meet our Travel Coordinators and WeRoaders.
Ready to apply?
The selection process will consist of:
- Group interview
- Second step with some peers
- Team
- Commercial
- Locations
- Milan
- Employment type
- Full-time
About WeRoad
What’s WeRoad, you ask? Great question. In a nutshell: we do group adventures. We group strangers together and help them share incredible experiences around the world together. The result? Lifelong friendships that blossom from a group of people who didn't know each other a few days before. Lovely, aint it?
Sales & Customer Care Assistant - Internship
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