Community Assistant
ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES
Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and also...in Germany and France!
With more than 200 team members and 2.8k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 300+ destinations all over the globe.
We're on a mission to design and deliver experiences worth living and sharing, through rewriting the rules of the travel industry.
ABOUT THE ROLE
JOB TITLE: Community Assistant
LOCATION: Milan (Hybrid)
TYPE OF CONTRACT: Curricular or Extracurricular internship (6-months)
SALARY RANGE: 800/month
Starting from: March 2025
You'll be part of a team dedicated to engage the Community of our WeRoaders and to be the guarantor of the Italian website. We are part of a bigger team which is the Commercial department for Italy.
What you are going to do daily:
- manage our Facebook group with +190k members: accept and welcome new joiners, handle new posts requests, moderate comments, answer to private chats
- manage the comments under our sponsored ads on Facebook, Instagram and Tik Tok
- assist the Community Specialist in the creation of contents for our Facebook group and Telegram channel
- have the chance to learn more about: community management, website and content management, review management
What are we looking for?
- hard skills: very basics knowledge of Facebook's dynamics, basic understanding of marketing and/or community dynamics, a bit of copywriting and perfect written Italian
- soft skills: empathy, open-mindness, openness to feedback, reliability, time management, team worker
- availability to do smart-working on weekends (4h per day - Friday off) - mandatory
You will love working at WeRoad if:
You are ambitious, want to build and be part of something huge, growing faster than you thought possible
You love travel and want to join a young, smart, and fun team of people who love it, too
You prefer adventure instead of daily routine and love working in a fast-paced, dynamic environment
You are an entrepreneur at heart and a self-starter and aren't afraid to take on a lot of responsibility, right from the start
You welcome feedback and see mistakes as stepping stones to success
What we can offer:
A free WeRoad trip every year to the destination of your choice. You didn't think we'd leave you hanging, did we? Become one of our Travel Coordinators and you could go abroad even more often.
A great workspace. You will be working in our HQ in Milan, our very own coworking space called "C30" which embodies our company culture. There you'll find an open space layout, a fully equipped kitchen, an area for relaxing, table football, a company library, and a Tibetan bridge (yes.. we’re serious!).
Opportunities to learn and build your network. Join the training program of our holding company, OneDay, and participate in the many meetups and events we host at our HQ or local offices to have fun and share knowledge with other people in the industry. In addition, we invest in training our employees, both on an individual basis but also as a team.
Best-in-class benefits. We have a generous paternity and maternity leave policy and give a bonus to newlyweds and new parents!
Unlimited Holiday. You are the master of your own time. We have an unlimited holiday policy and encourage each employee to be their own entrepreneur. We also have a tradition that everyone takes at least a half-day off on their birthday.
Fun! We schedule regular team-building events throughout the year and provide plenty of opportunities to meet our Travel Coordinators and WeRoaders.
Hybrid working. Remote and flexible working, and we support you to work from your destination of choice up to 1 month per year.
Ready to apply?
The selection process will consist of:
introductory call with P&C
technical and background-based interview with Hiring Manager
WeRoad is an equal opportunity employer: we consider for employment all applicants, regardless of their race, religion, color, ancestry, national origin, sex, sexual orientation, gender, gender identity, age, family status, political affiliation, disability, and any other legally protected characteristic.
Statistically speaking, women are less likely to apply for roles where they don't fit the job description perfectly. DON'T TRY AND BE PERFECT but just go for it and send us your application regardless.
- Team
- Commercial
- Locations
- Milan
- Employment type
- Internship
About WeRoad
What’s WeRoad, you ask? Great question. In a nutshell: we do group adventures. We group strangers together and help them share incredible experiences around the world together. The result? Lifelong friendships that blossom from a group of people who didn't know each other a few days before. Lovely, aint it?
Community Assistant
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